Privacy Policy

At Heaven Automation Pvt Ltd, we are committed to providing high-quality products and services while ensuring customer satisfaction. Orders can be canceled within 24 hours of placement, provided the product or service has not been processed, shipped, or initiated. Refunds are applicable for orders that meet the following conditions: damaged or defective products, wrong items delivered, or services not delivered as promised. Refund requests must be submitted within 7 days of receipt. Refunds will be processed to the original payment method within 7-10 business days. Customized products and services already consumed are non-refundable. For cancellations or refunds, please contact us at info@heavenautomation.com or call us at 9677797765. We reserve the right to update this policy as needed.